Rethinking Team Workflows To Build Trust

Functional teams engage in ideological conflict.

Teams should seek out sources of conflict instead of avoiding them.

Teams should practice exchanging feedback in structured environments. In these safe environments, they can identify strengths and weaknesses without repercussions.

Trust is the confidence that your peers have good intentions and aren’t out to harm you. With trust, they know feedback isn’t meant to damage a person but rather to improve them.

High-performing teams hold each other accountable to high-performance standards. This means publishing team goals and standards and instituting regular process reviews.

Great teams are focused on team results, not individual milestones. The team’s purpose serves the same function as the organizational one. You need to make decisions and take action based on your metrics to do it right.

Ask every team in your organization to articulate their essential intent.

Clarify your purpose so you can see it three decades later. Then, tighten up your roadmap for the next half-year. Purpose enables freedom and autonomy by ensuring coherent action.

In collaborative team projects, relationships play a crucial role.