Prioritizing Quality in Software Development with a Zero Bug Policy

The accumulation of bugs leads to mistrust from customers.

The high risk of shipping code without proper test coverage leads to many regressions as part of the previous workflow.

Bugs mean the users face functionality that needs to be fixed, which implies a reduced quality of service.Ignoring even a single bug could lead several customers to a bad experience. All bugs are critical problems that affect the quality of the provided service.

Unresolved bugs increase the risk of future changes. Unresolved bugs lead to an uncertain environment, lowering service quality.

You can always ship high-quality products to customers by keeping a bug-free codebase. When there are no visible bugs in a system, every new feature adds value to customers. No bugs mean increased velocity, improving the ability to produce better estimates.

The Zero Bug Policy establishes a scheme to reduce the bugs users report. It removes bug management and makes every single failure in the system the highest priority.

The policy aims to track and link issues reported in your exception management tool like Sentry and find a resolution for them. Fixing a bug could take two minutes or four days to understand its cause, let alone put in place a…