Metrics to better understand and influence behavior
Metrics to better understand and influence behavior
Managers need to understand that metrics are not a goal or target but a tool to inform their testing strategy. Metrics help us identify areas where the system is likely to fail, and by monitoring them, we can prevent future errors. Metrics significantly impact behavior, and to release software successfully, we must learn how to work with people and not just code.
Use metrics to predict outcomes and understand where we are in achieving our goals.
Our strategy should be understanding how people work and how we can influence them to change their behavior. Measuring helps us make informed decisions that support the business’s objectives.
Leading indicators are what we can influence today to achieve our goals in the future. Leading is about influencing future performance, but it is not a goal. Understanding how to influence behavior is.
