How to Write User Stories That Deliver Business Value

Rafael A. George Duval
2 min readJan 6, 2024

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User stories are important functionalities necessary for a specific group of customers.

Customers establish the guidelines for business operations. User stories serve as talking points for delivering business value. Fake User Stories create a potential disconnect between what the team pushes out and what the business sponsors care about. Fake User stories don’t produce any significant outcome for the business. The value of software is a vague and esoteric concept in the domain of business users.

Task size is controlled by a delivery team, so many teams choose size over value.

Small user stories are used to confirm what the outcome might look like. Small user stories can help product managers discover what needs to be built. The opposite is to rush forward under unvalidated assumptions. Short User Stories help to divide the problem into smaller slices that can be measured. Short User Stories help business sponsors manage their investment in software and get the most out of it.

A standard description for stories is small chunks of work that can be implemented within an iteration yet still have value. Teams aim to create something small instead of something valuable. Many small stories need to be more connected to what businesses care about.

The cross-functional team should be capable of dealing with any work based on the business functionality the team supports.

[¹]: Fifty Quick Ideas To Improve Your User Stories

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Rafael A. George Duval
Rafael A. George Duval

Written by Rafael A. George Duval

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