Four questions to consider that help teams align their efforts with business expectations

Rafael A. George Duval
2 min readMay 4, 2024

As we witness the digital revolution unfolding, it’s becoming clear that the economy is less about money and more about people. The digital economy is defined by combining people and software, determining how people interact within a system.

It’s important to note that software is created by people, for people.

To tackle the complexity of systems, developers use a technique called Impact Mapping. By doing so, developers are changing how people interact with each other in the digital economy.

Communication with domain experts helps to uncover the motivations behind the requirements. Which allows developers to understand the organization from a software perspective. Designing software involves finding why you’re building it in the first place.

Software design should reflect automated human interactions with a system. The digital economy is about people and software working together. By focusing on communication, developers can build software designed for people, not machines.

The Three Amigos workshop can help clarify some of the following questions by involving those affected by the delivery team. Identify a clear business goal with metrics to measure progress.

What is the purpose of this project? This is to avoid building unnecessary things.

What is the goal we want to achieve? The goal should be linked to something valuable to our stakeholders.

Who will be affected by it? It’s essential to involve these people in decision-making about the project.

Finally, how can those people help us achieve the goal? The group of people affected by the changes or project can either help or hinder the project.

--

--

Rafael A. George Duval

✍🏼 Indie writer, chief editor of https://snippetsoftext.substack.com/ | 💻 Software Engineer | 📊 Tech Leadership