Driving Quality Forward
Technical quality teams should communicate and provide concise documentation. They should identify and address potential problems and build relationships with other teams. Software metrics, quality gates, CI/CD, and user feedback can be used to assess and improve technical quality. Balancing technical and business needs is key.
Centralized quality teams may face tension with those they support. The goal for the team should be to maintain high technical quality while focusing on the core business. It’s essential to approach quality efforts with a performance engineer mindset and set clear goals for teams. Set targets for each quality metric and watch progress toward achieving these targets.